1) What are Blue, Silver, Gold & Platinum tiers?

These are the levels of membership within the SmartFleet programme and in ascending hierarchy ranks - Blue, Silver, Gold and Platinum. The higher your tier, the more are your benefits and privileges.

2) When can I gain entry into the above tiers?

Once you enrol, you are automatically enrolled into the Blue tier. You would get upgraded to the Silver tier if you have completed a sale through the SmartFleet programme of Rs. 4.5 lakh in a calendar quarter. To attain Gold, you would need to have completed a sale through the SmartFleet programme of Rs. 15 lakh in a calendar quarter. To attain Platinum, you would need to have completed a sale through the SmartFleet programme of Rs. 37.5 lakh in a calendar quarter.

3) How long will I remain in the same tier?

Tier levels are valid for a period of two calendar quarters.

4) What do I do to retain my Silver / Gold / Platinum tier?

You would need to have completed a sale through the SmartFleet programme of:

• Either Rs. 4.5 lakh in a calendar quarter or Rs. 9 lakh in two consecutive calendar quarters to retain the Silver status.
• Either Rs. 15 lakh in a calendar quarter or Rs. 30 lakh in two consecutive calendar quarters to retain the Gold status
• Either Rs. 37.5 lakh in a calendar quarter or Rs. 75 lakh in two consecutive calendar quarters to retain the Platinum status

5) What if I do not complete the above criteria?

If you do not complete the criteria to retain your Silver, Gold or Platinum status, you would then be re-categorized to the relevant lower tier.

6) What tier benefits do I get for being in the Blue tier?

The benefits in Blue tier include:

• Web access
• SMS Alerts for a fee
• A half yearly printed MIS report
• CMS transaction for a fee
• Redemption of Petromiles for fuel can be done once in a calendar year, if your Petromiles are greater than 9,00,000

7) What tier benefits do I get for being in the Silver tier?

Silver tier benefits are:

• Web access
• Free SMS Alerts
• A Quarterly printed MIS report
• All CMS transaction fees would be free of cost
• Redemption of Petromiles for fuel can be done once in a calendar year, if your Petromiles are greater than 9,00,000

8) What tier benefits do I get for being in the Gold tier?

A Gold tier membership includes benefits such as:

• Web access
• Free SMS Alerts
• A Monthly printed MIS report
• All CMS transaction fees would be free of cost
• A 50% bonus on all fuel Petromiles that you earn
• Redemption of Petromiles for fuel can be done once in a calendar quarter

9) What tier benefits do I get for being in the Platinum tier?

Platinum tier benefits are:

• Web access
• Free SMS Alerts
• A Monthly printed MIS report
• All CMS transaction fees would be free of cost
• A 100% bonus on all fuel Petromiles that you earn
• Redemption of Petromiles for fuel on demand
• All replacement or new cards would be free of cost
• Invitations to exclusive events in major cities