Definitions come from the general terms and conditions of the program.

1. In addition to the terms & conditions of the SmartFleet Programme the following shall also apply.
2. Members are advised to fill up the RRF correctly after verifying the reward codes and the required Petromiles for redemption from website www.mysmartfleet.com.
3. Delivery of the rewards would be made at the address provided at the Rewards Request Form or it would be sent to the registered address in India.
4. In case of voucher redemptions, member needs to ensure that he accepts/receives the voucher in the envelope in which the seal is not torn/tampered with. Any complaints in this regard post acknowledgment will not be entertained by BPCL.
5. Image /colours shown in the show case are only indicative.
6. Non-receipt of any voucher must be intimated to BPCL within 2 months of the date of redemption, any complaints made beyond which, will not entertained by BPCL.
7. All Vouchers are subject to availability and supplier restrictions. BPCL reserves the right to cancel, change or substitute any reward at its own discretion without prior notice.
8. Delivery of Vouchers will be made at the address as available in our database on the date of redemption, subject to the address being in India.
9. It is the member's responsibility to check that his address is updated prior to redemption of the Petromiles, by calling on our Helpline Numbers: 1800-22-2725 (Toll Free) or 022 4042 2725 or by e-mailing us at query@mysmartfleet.com
10. BPCL takes responsibility for courier the vouchers on time. However, BPCL cannot guarantee delivery handled by third party vendors and courier companies, since they are not under direct control of BPCL.
11. Members should not  accept damaged or the mutilated consignments.  Any complaints post acknowledgment will not be entertained by BPCL.
12. All vendor terms and conditions including Standard validity would apply on the respective rewards. In case of any clarification the vendor is to be contacted directly.
13. Member will receive his voucher directly.
14. All taxes and incidental expenditures as and where applicable will have to be borne by the member.
15. Members are required to furnish the Redemption Slip in case of any dispute/ complaint.
16. Information supplied on the redemption of certain Voucher rewards may be used by BPCL or the establishment that provides the rewards for administrative or marketing purpose.
17. In addition to above the vouchers are bound by the Terms and Conditions of the respective partners supplying vouchers.

1. In&Out vouchers will be available for redemption only in select cities.
2. The members can redeem their Petromiles for their purchases at In&Out stores in denominations of Rs. 50/-.
3. The In&Out voucher will be valid as per the validity period printed on the voucher.

1. If a SmartFleet member opts for a voucher he/she will receive an authorization letter/voucher with the contact details of the participating member establishment and the member needs to carry the same and his/her proof of identity or Petro Card as per the terms and conditions mentioned in the voucher/authorisation letter.
2. If member receives a voucher, he/she will have to redeem the same at the BPCL RO. For the details of the outlets of the voucher kindly click here.
3. For Value Vouchers any additional cost over and above the face value of the voucher is to be borne by the members directly.
4. A reward voucher is valid for rewards only as mentioned on the voucher and as per the terms and conditions mentioned.
5. Vouchers are available for redemption only in select cities.
6. BPCL will not be responsible for vouchers lost by members and duplicate vouchers will not be issued. Credit will not be given for unclaimed and unutilized vouchers.

1. If a SmartFleet member opts for a voucher he/she will receive an authorization letter/voucher with the contact details of the participating member establishment and the member needs to carry the same and his/her proof of identity or Petro Card as per the terms and conditions mentioned in the voucher/authorisation letter.
2. If member receives a voucher, he/she will have to redeem the same at the participating outlets of the Vouchers. For the details of the outlets of the voucher kindly click here.
3. For Value Vouchers any additional cost over and above the face value of the voucher is to be borne by the members directly.
4. A reward voucher is valid for rewards only as mentioned on the voucher and as per the terms and conditions mentioned.
5. Vouchers are available for redemption only in select cities.
6. BPCL will not be responsible for vouchers lost by members and duplicate vouchers will not be issued. Credit will not be given for unclaimed and unutilized vouchers.
7. The Bharatgas Shoppe Voucher will be valid as per the validity period printed on the voucher.

1. If a SmartFleet member opts for a voucher he/she will receive an authorization letter/voucher with the contact details of the participating affiliates
2. If member receives a voucher, he/she will have to redeem the same at the participating outlets of the Vouchers. For the details of the outlets click here.
3. To get the list of affiliated outlets in your area on your mobile phone, just send an SMS: Ticket<space> TCU <space> your pin code to 56161
4. For Value Vouchers any additional cost over and above the face value of the voucher is to be borne by the members directly.
5. A reward voucher is valid for rewards only as per the terms and conditions mentioned.
6. Vouchers are available for redemption only in select cities.
7. BPCL will not be responsible for vouchers lost by Members and duplicate vouchers will not be issued. Credit will not be given for unclaimed and unutilized vouchers.
8. Members will be eligible to redeem only for Rs.500 and Rs. 5000 for Ticket Compliments® Universal Gift Voucher.
9. Ticket Compliments® - Universal Gift Voucher can be redeemed across 10000+ affiliated establishments.
10. Vouchers are also redeemable online at www.ticket2gifts.com
11. Ticket Compliments Gift® Vouchers are valid for up to 2 years. Validity date is printed on every voucher. Only valid vouchers will be honored by the affiliates.
12. If the purchase amount is superior to the value(s) of your Ticket Compliments® - Universal Gift Voucher(s), you may complement that purchase in any form of payment accepted by those affiliated establishment(s).
13. The voucher holder(s) under no circumstances will be paid cash in exchange for whole or part of Ticket Compliments® - Universal Gift Voucher.
14. ASPL/BPCL is not responsible with regards to the quality of goods and services purchased by the user.
15. If Ticket Compliments® - Universal Gift Voucher is lost/stolen, ASPL/BPCL will not be liable for replacement or compensation.
16. Ticket Compliments® - Universal Gift Voucher remains the property of ASPL.

1. If a SmartFleet member opts for a voucher he/she will receive an authorization letter/voucher with the contact details of the participating affiliates establishment.
2. If member receives a voucher, he/she will have to redeem the same at the participating outlets of the Vouchers. For the details of the outlets of the voucher click here.
3. For Value Vouchers any additional cost over and above the face value of the voucher is to be borne by the members directly.
4. A reward voucher is valid for rewards as per the terms and conditions mentioned.
5. Vouchers are available for redemption only in select cities.
6. BPCL will not be responsible for vouchers lost by members and duplicate vouchers will not be issued. Credit will not be given for unclaimed and unutilized vouchers.
7. Members will be eligible to redeem only for Rs. 500 and Rs. 5000 for Sodexo Gold Gift Voucher
8. This Gift Voucher is non-transferable. Valid only for articles, services or products in the outlets affiliated to Sodexo. No change or cash can be taken in exchange of this voucher.
9. Please refer to partner Website www.sodexo.co.in for latest list of affiliates and important terms & conditions
10. Only valid vouchers will be honored by the affiliates. The vouchers are generally valid for a calendar year. Validity date is printed on every voucher please refer the same before using.
11. Sodexo Gold Gift Voucher will be accepted only against purchases at MRP and cannot be clubbed with any other discount offers.